IMPORTANT SERVICE NOTICE 6th July 2008
Due to a second instance of vandalism of telephone cables outside our Sheffield premises our telephones and payment processing connections are currently out of operation (although the automated system may give the "operators are busy please hold" message). We apologise for being unable to take your calls at this time; Engineers are working to restore communications.
We are still despatching orders already placed with us as normal. and you may still order as normal online, however ORDERS PLACED ON EXPRESS DELIVERY OPTIONS PLEASE NOTE: Items ordered on next day delivery from approximately midnight last night and during today we hope to process and despatch on Monday as normal, but this cannot be guaranteed. We see no reason why the delay should be for more than one working day at most. You will still receive an expediated service, but please allow an additional 24 hours for your parcel to reach you.
Our Store tills are also linked to this network, please be advised if visiting any of our stores today that we are able to take CASH ONLY due to online card processing and authorisation being unavailable.
Thank you for your understanding; we hope to be back to normal as soon as possible
