Seen one of our products cheaper elsewhere?
Prefer to buy from Towsure, a trusted supplier since 1967? Give us the opportunity to match that price!
As part of our commitment to bringing you the highest quality at the lowest prices, should you find one of our products on sale elsewhere at a lower price, we will do our very best to match that price. If our product is cheaper elsewhere:
Call Us or Fill in the On-Line Form below
Please call us on 0114 250 3000 with evidence of that cheaper price or fill in the contact form below; and give us the opportunity to match that price.
Don't forget to give us details of the offer to match
To verify the offer we will need to know the retailer, their price and if you have it, the web page on which the product is advertised cheaper
We will contact you
We will respond as soon as possible to your enquiry.
What we need to know:
- The Product Code or name of the item you are referring to
- The price you have seen the product advertised for
- The name of the retailer offering the lower price - and a URL (address) of the web page if the offer was seen online
Query? Questions? You can easily contact us by telephone, email or by letter. Whichever your preferred contact method we will do our best to reply as quickly as possible.
Contact us by Telephone
Sales Queries & Mail Order: Call our sales line on 0114 250 3000
Sales phone lines open Mon-Fri 9am-5pm, Saturday 9am-1pm, Closed Sundays
Technical Support: For advice on towbars and towing accessories, call 0114 250 3012 / 250 3024
Technical helpline open Mon-Fri 9am-5pm, Closed Saturdays & Sundays
Store Queries / Items Purchased In-Store: Please contact the store concerned.
Store contact details can be found on our stores page
Write to us
You can write to us at our head office at the address below.
Towsure Products Ltd, 151-183 Holme Lane, Hillsborough, SHEFFIELD, South Yorkshire S6 4JR
Alternatively you can write to our stores at the addessses shown on our stores page
You can send us an email using the contact form.
For us to consider matching or beating that price:
- Price matching must be agreed prior to purchase.
- The product must be new and be of identical specification, and branded the same.
- The price must be current, sold from the UK and including VAT at the current rate.
- The price must be verifiable as current and correct by Towsure Products Ltd, and not be a pricing error.
- Any price matching will include comparable services including delivery where applicable.
- The product must be in stock with the competitor and available for immediate purchase or delivery.
- The product must be on sale to the general public from a retail outlet (including online stores).
- We are unable to price match against offers on auction websites, private sales, market stalls, liquidation sales, trade-only discounts or trade warehouses.
- Gift vouchers and Calor refiills are not included.
- All price matching is at the consideration and discretion of Towsure Products Ltd.
- Our price-match policy is not a guarantee and may be withdrawn at any time.